How to set up an FTP account

FTP lets you upload and manage your website files with a program like FileZilla. Here's how to create an FTP account in cPanel.

Create the account

  1. Log in to cPanel and, under Files, click FTP Accounts.
  2. Enter a username and a strong password.
  3. Set the Directory (use public_html for full website access) and click Create FTP Account.

Connect with FileZilla

  • Host: ftp.yourdomain.co.za (or your server name)
  • Username: the full FTP username (including @yourdomain.co.za)
  • Password: the one you set
  • Port: 21

Click Configure FTP Client next to your account in cPanel for ready-made config files. Trouble connecting? Open a ticket.

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