How to set up an FTP account

FTP lets you upload and manage your website files with a program like FileZilla. Here's how to create an FTP account in cPanel.

Create the account

  1. Log in to cPanel and, under Files, click FTP Accounts.
  2. Enter a username and a strong password.
  3. Set the Directory (use public_html for full website access) and click Create FTP Account.

Connect with FileZilla

  • Host: ftp.yourdomain.co.za (or your server name)
  • Username: the full FTP username (including @yourdomain.co.za)
  • Password: the one you set
  • Port: 21

Click Configure FTP Client next to your account in cPanel for ready-made config files. Trouble connecting? Open a ticket.

Was this answer helpful?

 Print this Article

Also Read

How to change your PHP version

Different apps need different PHP versions. You can switch your account's PHP version in cPanel...

How to enable hotlink protection

Hotlinking is when another website embeds your images directly, using your bandwidth to display...

How to block an IP address

If a particular visitor or bot is causing trouble — spam, scraping or attacks — you can block...

How to create a custom 404 error page

A friendly page not found (404) page keeps visitors on your site instead of hitting a blank...

How to set up a redirect

Redirects send visitors from one URL to another — useful when you move a page, change its name,...