Articles

How to add or change a payment method

You can manage how you pay BPHOST — add a card, switch methods, or update an expiring card — all from your client area. Manage your payment method Log in to your client…

How to apply a promo code

Got a BPHOST promo or coupon code? Here's how to redeem it at checkout. At checkout Add your hosting plan or domain to the cart in your client area. On the cart / review…

How to cancel a service

If you need to cancel a hosting service, you can request it from your client area. We're sorry to see you go — and happy to help if something's not working. Request…

How to pay an invoice

You can view and pay your BPHOST invoices anytime from your client area. Pay an invoice Log in to your client area. Open Billing → My Invoices (or click the invoice link…

How to renew a service

Renewing keeps your hosting and domains active. Most services renew automatically, but you can renew early too. How renewals work Before a service is due, BPHOST emails…

How to update your billing details

Keeping your contact and billing details current means invoices and important notices reach you. Update your profile Log in to your client area. Click your name (top…

How to upgrade or change your hosting plan

Moving to a bigger (or smaller) plan is quick and keeps all your data in place. Request the change Log in to your client area. Go to Services → My Services and open your…

How to view and download past invoices

All your BPHOST invoices — paid and unpaid — are stored in your client area, ready to view or download for your records. Find your invoices Log in to your client area.…

Understanding your billing cycle and pro-rata charges

A little clarity on how BPHOST billing works makes invoices easy to understand. Billing cycles You choose how often to be billed for a service — monthly, annually, and…

What happens if an invoice is not paid

If a hosting or domain invoice goes unpaid past its due date, services can be interrupted. Here's the timeline and how to avoid it. The usual sequence Reminders — we…