Articles

How to access your email with Webmail

Webmail lets you read and send email from any browser with nothing to install. BPHOST webmail is Roundcube, and there are three ways to open it. 1. From the client-area…

How to change your email password

It is good practice to change a mailbox password now and then, and straight away if you think it has been compromised. Email passwords are changed in CHPanel under Email…

How to create an autoresponder

An autoresponder sends an automatic reply to anyone who emails a mailbox — perfect for "out of office" or "thanks, we will be in touch" messages. Set one up Sign in at…

How to create an email account

You can create email addresses at your own domain (like you@yourdomain.co.za) in under a minute from CHPanel, under Email Accounts. Create the mailbox Sign in at…

How to increase a mailbox storage quota

Every mailbox has a storage quota. When it is full, new email bounces back to the sender. You can raise the limit — or free up space — in CHPanel in a few clicks. Raise…

How to manage spam filters

BPHOST's mail server scores every incoming message for spam. The Spam Filters tool in CHPanel lets you decide what happens to messages it marks as spam — for one…

How to set up a catch-all email address

A catch-all — called Default Address in CHPanel — decides what happens to email sent to an address at your domain that does not exist, for example a mistyped…

How to set up an email forwarder

A forwarder automatically sends email arriving at one address on to another — handy for routing info@yourdomain.co.za to your personal inbox or to a colleague. Create a…

How to set up your BPHOST email on your phone or desktop

To send and receive your BPHOST email in an app like Outlook, Apple Mail, the Gmail app or your phone's Mail app, you need your mail server settings. CHPanel shows them…

Why your email is not sending or receiving

Email problems are usually quick to fix. Work through these common causes. Can't send or receive? Check your login — use your full email address as the username and…